In case of emergencies or urgent matters, a 24/7 Duty Officer service is available for Luxembourg-flagged ships
Examples of emergency situations or urgent matters may include:
- Serious injury;
- Port State Detention;
- Any other serious issue or equipment failure requiring immediate assistance or notification of the Luxembourg Maritime Administration.
Monday to Friday from 17:00 to 08:00 CET, weekends and Luxembourg public holidays:
Telephone: +352 621 792 832;
Please refer to CAM Circular 07/2019 for more details concerning the Luxembourg Duty Officer.
Please contact us directly by email if the Duty Officer is unavailable or does not return your call within 15 minutes.